Forum.ashrm.org

Behavioral Health – ASHRM

Getting Serious About Safe Care of Behavioral Health Patients in the Emergency Department. July 5, 2017. Monica Cooke BSN, MA, RNC, CPHQ, CPHRM, FASHRM. Emergency departments have rapidly become the primary care providers for persons with behavioral health or substance abuse disorders.

Actived: 1 days ago

URL: https://forum.ashrm.org/category/behavioral-health/

Effective Health Care Policies Mitigate Litigation Risks

(Just Now) Well-crafted health care policies provide a foundation for operational excellence. However, the perils associated with drafting, revising and implementing policies and procedures are often underappreciated. While policies can promote regulatory compliance, standardize practices and provide resources to personnel, they also can heavily impact risk management.

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Cultural Implications in Health Care – ASHRM

(2 days ago) In health care organizations and physician practices, dynamic relationship issues and concerns among family members and their physicians often provide an endless source of cultural challenges. In my career, one of the situations I experienced was similar to the following example.

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Employee Health a Missing Ingredient in Safe Patient

(7 days ago) Employee Health a Missing Ingredient in Safe Patient Handling. Hospitals and health care employers often rely exclusively on injury data, patient falls and OSHA logs for decision making on safe patient handling initiatives. However, these analytics can fail to provide the wide line of sight needed for more proactive approaches to addressing how

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Getting Serious About Safe Care of Behavioral Health

(5 days ago) Hire trained behavioral health technicians to provide routine monitoring and management of behavioral patients in the ED or on units were there is a significant number of patients at any time. These staff members can be cross-trained to function as ED technicians or assistants should the volume of behavioral health patients diminish.

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Insights into Organizational Risk Assessment – ASHRM

(Just Now) Improving health care risk management processes and systems is ongoing. Leigh Ann Yates, AIC, MBA, CPHRM, DFASHRM, offers insights into her experiences as an outside expert coming in to assess a health care organization’s effectiveness at risk, quality, safety and …

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Stop, Listen and Empathize When Responding to Patient

(9 days ago) A formal complaint or grievance from a licensing board, health insurer, or other official agency will require a written response in a specified time frame. Compliance within the time frame is important. If it is not possible to meet the deadline for a response, an extension should be requested. Take Away Points.

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Speaking Up Vital for Patient Safety – ASHRM

(2 days ago) Effective Health Care Policies Mitigate Litigation Risks June 23, 2021; Evaluating Virtual vs. In-Person Depositions and Interviews June 2, 2021; Articles Contributions to the Forum Welcomed May 28, 2021; Hard Market Implications for Risk Management April 5, 2021; Risk looks at the art and science of effective communication December 31, 2020

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EHRs and e-Discovery Evolving Expectations – ASHRM

(8 days ago) EHRs and e-Discovery Evolving Expectations. As electronic health records (EHRs) become the universal form of documenting patient care, also comes the pressures and requirements to maintain the records in their original form and to be able to duplicate them upon request. The vital question is – what has to be maintained and what may become the

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Bullying Has No Place – ASHRM

(7 days ago) 40 percent of people targeted by a bully experience stress-related health problems including debilitating anxiety, panic attacks and clinical depression. Additional negative impacts of bullying behavior at work include high turnover rates for that position or department, confidence in administration erodes and team spirit dissolves.

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Articles Contributions to the Forum Welcomed – ASHRM

(Just Now) American Society for Healthcare Risk Management (ASHRM) 155 N. Wacker Drive Suite 400 Chicago, IL 60606 P: (312) 422-3980 F: (312) 422-4580 [email protected]

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Addressing Transgender Invisibility in Healthcare – ASHRM

(5 days ago) Population health management is operationalized through the application of data analytics. Groups are proscribed by selecting certain characteristics such as age, sex, diagnosis and insurance status. Questions are developed and queries are run. The goal of population health is to redress and reduce health disparities by identifying causal

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Building a High-Reliability Organization: A Toolkit for

(8 days ago) Innumerable leaders are found throughout health care, from the C Suite to the individual floors and units. Leadership at the front lines of an organization is key to the success of the facility as a high reliability organization. This book helps guide nurses, charge nurses, department managers and others in the hierarchy in how to successfully

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Principles of Risk Management and Patient Safety – ASHRM

(4 days ago) Again, it is noted that none of the above happens in a vacuum. Lastly, there is a focus of creating systems using principles of risk management and patient safety to mitigate loss. Examples of health literacy, fatigue mitigation, communication enhancement and hand-off payoffs meld systems and communication as key factors in risk mitigation.

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ASHRM Whitepaper – Telemedicine: Risk Management

(6 days ago) The American Society for Health Care Risk Management White Paper Telemedicine Risk Management Considerations offers a brief history and definitions of telemedicine and then examines telehealth risks using the eight ASHRM enterprise risk management (ERM) domains.. Telemedicine is not a new concept. Originating in the mid-1800s with the invention of the telegraph and telephone, it was …

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Breaking Up is Hard to Do – ASHRM

(1 days ago) Breaking up with difficult patients is a hot topic for health care providers. Having a properly structured termination process for the ambulatory/physician practice setting is essential in any Risk Management program to help manage difficult patients. Ending a physician/patient relationship is a last resort when all other efforts have failed.

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Competency Validation as a Tool for Risk Mitigation – ASHRM

(7 days ago) In health care, it is not enough to be fluent in didactic skills. Due to the vulnerability of patients and the significance of each health care worker’s role in providing safe patient care, validation of skill competencies for all front-line employees in a health care organization is a recommended practice that should include mandated

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Obtain Patient Permission Before Using Video – ASHRM

(Just Now) Anyone who wants to display protected health information or have a patient’s rights waived on TV must obtain informed, written consent prior to filming. Without proper releases, the healthcare facility can be sued and the physician may be fined and even jailed. The United States Department of Health and Human Services, Office for Civil Rights

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Technology – ASHRM

(4 days ago) ASHRM Whitepaper – Telemedicine: Risk Management Considerations. August 21, 2018. Sarah B. Roberts, MPH, CHES, CPHQ, CPHRM, ARM, AIS, AINS. The American Society for Health Care Risk Management White Paper Telemedicine Risk Management Considerations offers a brief history and definitions of Enterprise Risk Management (ERM) • Technology.

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Book Review: “Futurescan 2016-2021: Healthcare Trends and

(5 days ago) Integrating behavioral health and medical care; Personally, the behavioral health article was my favorite and of most value to me in my job. At least one in every five contacts (calls or event reports) I receive describes a concern with behavioral health. These range from providers seeking assistance and guidance with a patient experiencing

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Improving Transfer Communication between Hospitals and

(3 days ago) Health care is one of the most regulated industries or at least that is the way it feels for the facility boards and administrators. Most cannot sustain repeated risks of non-compliance with federal, state and local regulations. Add the costs of negligent claims and workers’ compensation costs and a post-acute care community is tipped into

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Patient Safety/Clinical Care – ASHRM

(1 days ago) Risk looks at the art and science of effective communication. December 31, 2020. Deborah Lessard CPHRM, FASHRM, MS and Leigh Ann Yates, AIC, MBA, CPHRM, DFASHRM. Communication is an art, a science and a core clinical and leadership competency. Communication competency is critical for a risk.

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Case Studies in Patient Safety – ASHRM

(6 days ago) The state’s health services department did cite the emergency room for the lack of care of the patient. The family felt abandoned by the surgeon, wrote a book about the event and discovered that adverse events were not nearly as common as they were led to believe. The book reviews further insight and notes ERCP is now widely overused.

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Evaluating Virtual vs. In-Person Depositions and

(4 days ago) Melanie S. Taylor is a partner with Bendin, Sumrall & Ladner, in Atlanta. Taylor assists her health care clients with risk management, best provider/patient relationship practices, pre-suit investigations, and represents them throughout all phases of litigation. She enjoys serving in the community, raising daughters, and practicing martial arts.

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Reserving is a Vital Element in ERM – ASHRM

(1 days ago) Financial planning is a critical part of enterprise risk management (ERM) programs. The American Society of Health Care Risk Management’s ERM model addresses financial risk identification and management. Financial risk identification is paramount in maintaining a healthy financial portfolio. When losses are identified, setting money aside to cover a loss is standard practice.

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Is Universal National DNR Possible

(Just Now) Healthcare facilities should scan these documents into the electronic health record so it can be readily available for future reference. Until a national DNR become reality, healthcare professional should continue to help people become aware of the need for and best way to communicate end of life wishes. For more than two decades, Heidi

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Enterprise Risk Management (ERM) – ASHRM

(Just Now) Behavioral Health • COVID-19 • Enterprise Risk Management (ERM) • Patient Safety/Clinical Care Now More Than Ever, Screening Vital For Postpartum Depression October 27, 2020

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Chaperone Roles in Risk Management – ASHRM

(Just Now) Health care providers and organizations often struggle with using chaperones. Conversations revolve around issues of duty, choice, safety, budgetary constraints, as well as establishing an effective process. Here is some guidance to help mitigate potential risk exposures. An appropriate physical examination is an essential component of the

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Review of the ASHRM HRM Certification Program – ASHRM

(1 days ago) Effective Health Care Policies Mitigate Litigation Risks June 23, 2021; Evaluating Virtual vs. In-Person Depositions and Interviews June 2, 2021; Articles Contributions to the Forum Welcomed May 28, 2021; Hard Market Implications for Risk Management April 5, 2021; Risk looks at the art and science of effective communication December 31, 2020

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Legal & Regulatory

(Just Now) Well-crafted health care policies provide a foundation for operational excellence. However, the perils associated with drafting, revising and implementing Enterprise Risk Management (ERM) • Legal & Regulatory. Evaluating Virtual vs. In-Person Depositions and Interviews. June 2, 2021. Melanie Taylor, Esq.

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ERM Risk Management Strategies for Physician Practices

(Just Now) A physician group practice, whether independent or integrated within a health system, can effectively design ERM strategies and implement ERM principles to protect the group’s assets, but also, to demonstrate a proactive value-added, decision-making process that aligns with the group’s mission, vision and strategic plan.

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Steven D. Weiner and Mario Giannettino – ASHRM

(9 days ago) Effective Health Care Policies Mitigate Litigation Risks June 23, 2021; Evaluating Virtual vs. In-Person Depositions and Interviews June 2, 2021; Articles Contributions to the Forum Welcomed May 28, 2021; Hard Market Implications for Risk Management April 5, 2021; Risk looks at the art and science of effective communication December 31, 2020

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Journey of an Occurrence Report – ASHRM

(7 days ago) Journey of an Occurrence Report. May 10, 2017. 6 Min Read. Occurrence reporting is the foundation of a healthcare risk management program. Without a standard process, occurrence reports can easily get lost in the twists and turns of the “rabbit hole.”. Scripps Memorial Hospital has developed a thorough risk management program, under the

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ASHRM Academy Valuable for Experienced and Novice Risk

(9 days ago) ASHRM Academy Valuable for Experienced and Novice Risk Managers. Share This! ASHRM Academy 2020 will be held in Spring 2020. The programs referenced in this article will also be offered at ASHRM 2019 Pre-conference in Baltimore on October 11-12. The April 2019 ASHRM Academy in Phoenix was a highly successful program in a beautiful venue.

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Hard Market Implications for Risk Management – ASHRM

(Just Now) The convergence of a hardening professional liability insurance market and the global pandemic is resulting in “predictable uncertainty” (1). Successful health care risk managers have the skills needed to straddle the two worlds of predictability and uncertainty. This expertise positions risk professionals to appreciate threats and opportunities resulting from this intersection.

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Video Living Wills and POLST to Mitigate Malpractice Risk

(3 days ago) An area of focus that many seem to believe is low-hanging fruit to control the cost of health care is end-of-life care spending, which is predicted to soon be $350 billion annually (1). There have been numerous recommendations and efforts to have patients complete living wills (LWs) and now there is a transition to have patients complete a

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A Guide to Using Samples – ASHRM

(Just Now) Effective Health Care Policies Mitigate Litigation Risks June 23, 2021; Evaluating Virtual vs. In-Person Depositions and Interviews June 2, 2021; Articles Contributions to the Forum Welcomed May 28, 2021; Hard Market Implications for Risk Management April 5, 2021; Risk looks at the art and science of effective communication December 31, 2020

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Reducing Violence Potential with a Patients’ Code of

(5 days ago) Threats and acts of violence have continued to escalate in health care organizations and physician practices across the nation. The following are recommendations and methods for reducing aggressive behavior in the physician practice setting. Guidelines. Set the …

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Enterprise Risk Management (ERM) – Page 2 – ASHRM

(7 days ago) September 10, 2019. Denise Shope, RN, MHSA, ARM, CPHRM, DFASHRM and Nancy Connelly, RN, BA, CPHRM, DFASHRM. While Enterprise Risk Management (ERM) has traditionally been a focus for large hospitals and health systems, many ERM strategies can be effectively Behavioral Health • Enterprise Risk Management (ERM) • Human Capital • Patient

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Planning for an Ordinary Day Turned Violent – ASHRM

(9 days ago) Effective Health Care Policies Mitigate Litigation Risks June 23, 2021; Evaluating Virtual vs. In-Person Depositions and Interviews June 2, 2021; Articles Contributions to the Forum Welcomed May 28, 2021; Hard Market Implications for Risk Management April 5, 2021; Risk looks at the art and science of effective communication December 31, 2020

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You Need a Compliance Program Now – ASHRM

(9 days ago) The Department of Health and Human Services’ Office of Inspector General (OIG) has been providing tools and resources to help the healthcare industry develop a compliance program since the 90s. In fact, the primary role of the OIG is to combat fraud, waste and abuse in federally funded healthcare programs such as Medicare, Medicaid, and the

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Optimizing the Risk Management and Defense Counsel

(9 days ago) The relationship between defense counsel and health care organizations, which often flows through the risk management team, is an important one. Risk managers, both new and experienced, may be unfamiliar with various phases of litigation and how cases progress. While the big picture might be vast and overwhelming, each individual in the process

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Communication and Resolution Programs: Where are we now

(Just Now) In recent years, some innovative healthcare leaders and organizations have developed and implemented formal communication and resolution programs (CRPs) that, when combined with advances in patient safety, exemplify fairness and build trust. The intent of CRPs is to lower malpractice costs and maintain patient trust in the healthcare system.

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Keeping Track of Rapidly Changing Policies in the Time of

(2 days ago) Keeping Track of Rapidly Changing Policies in the Time of COVID-19. Share This! For risk professionals working in hospital or health system settings during the COVID-19 pandemic, all bets are off. Rules have shifted and changes in processes and thinking happen not in days, but in minutes. Infection prevention practices, high patient acuity

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Leadership Lessons from the Pandemic – ASHRM

(2 days ago) With a background in nursing, public health, infection control, quality, risk management and as a safety officer, I led the COVID-19 testing activities for my organization. I now know more about flocked swabs than any self-respecting risk manager should know. Below are some of the valuable lessons I learned or re-learned which I want to share.

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Patient Safety/Clinical Care – Page 2 – ASHRM

(8 days ago) Coping With Physician Stress and Burnout. June 13, 2018. Joan Porcaro, RN, BSN, MM, CPHRM. Some seem to believe that physicians, although human, are part of some master race – one that soldiers on battling their own disease, death and a cadre of Enterprise Risk Management (ERM) • Patient Safety/Clinical Care • Quality.

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Monica Cooke BSN, MA, RNC, CPHQ, CPHRM, FASHRM – ASHRM

(4 days ago) American Society for Healthcare Risk Management (ASHRM) 155 N. Wacker Drive Suite 400 Chicago, IL 60606 P: (312) 422-3980 F: (312) 422-4580 [email protected]

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Patient Safety Guidelines Worth Repeating – ASHRM

(7 days ago) Patient Safety Guidelines Worth Repeating. Maintaining optimal patient safety is an ongoing process requiring frequent repetition of rules and best practices. One mode of communication is posting fliers outlining patient safety activities for staff. Here is one to use that contains some general recommendations as well as specific nursing

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